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  1. You are here:
  2. Home
  3. Sell your art through Art Heroes
  4. Legal affairs
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Copyright

Art Heroes is a platform where creatives can sell their own work. That’s amazing, but it comes with responsibility. As a creator, you are always responsible for having the correct rights to everything you upload.

  1. Juridischezaken 1080x1080

Your responsibility as a creator

Your responsibility as a creator

Check the following before uploading:

  • Make sure you own the rights or have written permission
  • Don’t use anyone else’s work – not even as a reference or base
In doubt? Don’t upload it
Be careful: protecting your rights starts with you

General terms and conditions

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Disclaimer

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Privacy statement

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Given the large amount of content uploaded daily on our platform, we cannot and will not check all artworks. We cannot be aware of what agreements have been made about individual images and are thus not in a position to adjudicate issues of legality and to judge whether or not an artwork can legitimately be sold on our platform.

Key legal terms explained:

Copyright:

The exclusive right to publish, sell, or modify your work. Only you (or someone with your permission) can do so.

Portrait rights:

Does your work include identifiable people? You’ll need their consent for commercial usee.

Panorama freedom:

You may photograph public artworks or buildings and use them commercially if they are permanently located.

Trademark law:

Don’t use logos, brand names, or trademarks without permission – this can result in legal claims.

Licenses, CC0 & public domain:

Some works are free to use – but always check if commercial use is really allowed.

Unsure? Consult a legal advisor before uploading.

Create with confidence.

Copyright notification process of Art Heroes


Notification & removal

At the Art Heroes platform, we facilitate content from the artists that use our platform. We cannot control this content in advance. If you suspect copyright, trademark or other rights have been infringed, please use our copyright notification form (notice and takedown) to report infringement. In this form, you specifically state which artwork(s) may be infringing copyright and why you think this is the case.

What happens after completing the form?

We will review your completed form within one working day and check that it is complete. We will then let you know how we will proceed with the report and what to expect next. If the artwork is immediately found to be infringing copyrights, we will remove it within the next working day. If the infringement is not from are perspective beyond doubt, we will forward your notice to the user who uploaded the artwork(s). The user must then respond to us within 5 working days thereafter, and demonstrate that they have the appropriate rights. We may need more information from you after the user's response. We will endeavour to complete this procedure within 15 working days.

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Go to the forum and ask your question! Among thousands of artists, there is always someone online who knows the answer.

View all frequently asked questions

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Cookies

To better assist you and provide a personalized experience, we use cookies. In addition to the necessary cookies that keep the site running, we also use analytical cookies to improve the site experience. We also use cookies to show personalized ads and content on our website and beyond. Want to know more? Read our cookie policy here. Do you want to use the site as intended? Then we ask you to give us permission for this. You can also refuse them. We will then only enable the essential and analytical cookies for you. You can always adjust your choice via the cookie settings.

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Illustration by Andreas Magnusson

Current delivery times

What are the delivery times?

At Art Heroes we do not mass produce or keep stock, but make to order. Your artwork is made with passion by experienced craftsmen and is on average ready for shipment in 7 business days. Details on the exact delivery date will be sent after placement of the order. Depending on the shipping country the following delivery times apply:

Delivery time per shipping country

Netherlands

+ 1 business day

Belgium, Luxembourg, France, Germany

+ 2 business days

Austria, Switzerland, Liechtenstein, Poland

+ 3 business days

Estonia, Italy, Latvia, Lithuania, Norway,
Portugal, Spain, Sweden

+ 4 business days

Denmark

+ 5 business days

Finland

+ 6 business days

Is your order a gift for someone? We can create you a gift voucher that displays the artwork(s) you ordered, so you have something to give while the artwork is being printed. Just send us an e-mail and we’ll take care of it.

How will the package be sent?

We work with several carriers. Couriers can also be used for large or fragile packages.

Canvas are securely packed in plastic bubble wrap and cardboard. Wallpaper and posters are sent in sturdy tubes.

A courier collects the package from us and takes the package to a depot where it usually stays overnight. The day after it is collected and delivered to your home or office. We work with courier services that specialise in handling fragile parcels.

Not at home? Then the delivery driver will leave a note and an appointment can be made to schedule a new delivery.

Unfortunately, there remains a chance that something can happen during a shipment. In the unlikely event that your parcel has been damaged during transit, please take a picture of the entire item, the damage, the entire package and a picture of the shipping label. Send these photos to us by email and we will solve the problem without delay.

I want to express my order. Is this possible?

We’re always ready to work with you and will try to help. Let us know what your exact wishes are, and we will get back to you!

What are the delivery times?

At Art Heroes we do not mass produce or keep stock, but make to order. Your artwork is made with passion by experienced craftsmen and is on average ready for shipment in 7 business days. Details on the exact delivery date will be sent after placement of the order. Depending on the shipping country the following delivery times apply:

Delivery time per shipping country

Netherlands

+ 1 business day

Belgium, Luxembourg, France, Germany

+ 2 business days

Austria, Switzerland, Liechtenstein, Poland

+ 3 business days

Estonia, Italy, Latvia, Lithuania, Norway,
Portugal, Spain, Sweden

+ 4 business days

Denmark

+ 5 business days

Finland

+ 6 business days

Is your order a gift for someone? We can create you a gift voucher that displays the artwork(s) you ordered, so you have something to give while the artwork is being printed. Just send us an e-mail and we’ll take care of it.

How will the package be sent?

We work with several carriers. Couriers can also be used for large or fragile packages.

Canvas are securely packed in plastic bubble wrap and cardboard. Wallpaper and posters are sent in sturdy tubes.

A courier collects the package from us and takes the package to a depot where it usually stays overnight. The day after it is collected and delivered to your home or office. We work with courier services that specialise in handling fragile parcels.

Not at home? Then the delivery driver will leave a note and an appointment can be made to schedule a new delivery.

Unfortunately, there remains a chance that something can happen during a shipment. In the unlikely event that your parcel has been damaged during transit, please take a picture of the entire item, the damage, the entire package and a picture of the shipping label. Send these photos to us by email and we will solve the problem without delay.

I want to express my order. Is this possible?

We’re always ready to work with you and will try to help. Let us know what your exact wishes are, and we will get back to you!

Have another question? Our customer service team is waiting for you!


Is it a gift?

Give a gift voucher! You choose the value yourself and we will send a beautiful voucher to you.

Order Art as a gift

  • 4,289 reviews (4.8/5)
  • 4.8/5
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