There's nothing to complain about, everything is great!!! Would definitely come back. Everything works perfectly.
5 / 5
Good
5 / 5
Great pictures. Excellent packaging and shipping. I'll be back!
4 / 5
Good and prompt service
I saw a beautiful painting for the office. After I couldn't find it on the website, I sent an email. Within an hour, I received a response telling me where to find the painting and what it was…
5 / 5
looks like it does on the website
I have already ordered several items via Art Heroes. They were well packaged and sturdy.
5 / 5
Great print. Superb motif. The Art Frame is very easy to assemble. Delivery without any problems. Top notch.
5 / 5
Beautifully finished with a minor flaw
There appeared to be an error in the photo file, causing a white stripe to appear at the bottom of the painting. After reporting this, we received a free reprint. Excellent!
5 / 5
I am very impressed with the great colours and will recommend you to others. Thank you.
5 / 5
Beautifully finished
Clear agreement. And a friendly Anoushka.
4 / 5
Pleased with the gift
I ordered a beautiful photograph as a gift and was in a bit of a hurry, but thanks to an extra phone call to customer service, I received excellent assistance from Mirelle, for which I am very…
5 / 5
An incredible number of artworks to choose from. Easy to customise in terms of dimensions and delivered quickly with clear descriptions. Excellent!
5 / 5
Everything very well organised
I have purchased two pieces of art for my wall.
I am really very satisfied. The good communication in particular stands out. Whenever I had a question, it was answered quickly. Very friendly and…
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At Art Heroes we do not mass produce or keep stock, but make to order. Your artwork is made with passion by experienced craftsmen and is on average ready for shipmentin 7 business days. Details on the exact delivery date will be sent after placement of the order. Depending on the shipping country the following delivery times apply:
Delivery time per shipping country
Netherlands
+ 1 business day
Belgium, Luxembourg, France, Germany
+ 2 business days
Austria, Switzerland, Liechtenstein, Poland
+ 3 business days
Estonia, Italy, Latvia, Lithuania, Norway, Portugal, Spain, Sweden
+ 4 business days
Denmark
+ 5 business days
Finland
+ 6 business days
Is your order a gift for someone? We can create you a gift voucher that displays the artwork(s) you ordered, so you have something to give while the artwork is being printed. Just send us an e-mail and we’ll take care of it.
We work with several carriers, mainly UPS and DHL (Depending on the country where it is delivered, this may vary). Couriers can also be used for large or fragile packages.
Canvas are securely packed in plastic bubble wrap and cardboard. Wallpaper and posters are sent in sturdy tubes.
A courier collects the package from us and takes the package to a depot where it usually stays overnight. The day after it is collected and delivered to your home or office. We work with courier services that specialise in handling fragile parcels.
Not at home? Then the delivery driver will leave a note and an appointment can be made to schedule a new delivery.
Unfortunately, there remains a chance that something can happen during a shipment. In the unlikely event that your parcel has been damaged during transit, please take a picture of the entire item, the damage, the entire package and a picture of the shipping label. Send these photos to us by email and we will solve the problem without delay.
At Art Heroes we do not mass produce or keep stock, but make to order. Your artwork is made with passion by experienced craftsmen and is on average ready for shipmentin 7 business days. Details on the exact delivery date will be sent after placement of the order. Depending on the shipping country the following delivery times apply:
Delivery time per shipping country
Netherlands
+ 1 business day
Belgium, Luxembourg, France, Germany
+ 2 business days
Austria, Switzerland, Liechtenstein, Poland
+ 3 business days
Estonia, Italy, Latvia, Lithuania, Norway, Portugal, Spain, Sweden
+ 4 business days
Denmark
+ 5 business days
Finland
+ 6 business days
Is your order a gift for someone? We can create you a gift voucher that displays the artwork(s) you ordered, so you have something to give while the artwork is being printed. Just send us an e-mail and we’ll take care of it.
We work with several carriers, mainly UPS and DHL (Depending on the country where it is delivered, this may vary). Couriers can also be used for large or fragile packages.
Canvas are securely packed in plastic bubble wrap and cardboard. Wallpaper and posters are sent in sturdy tubes.
A courier collects the package from us and takes the package to a depot where it usually stays overnight. The day after it is collected and delivered to your home or office. We work with courier services that specialise in handling fragile parcels.
Not at home? Then the delivery driver will leave a note and an appointment can be made to schedule a new delivery.
Unfortunately, there remains a chance that something can happen during a shipment. In the unlikely event that your parcel has been damaged during transit, please take a picture of the entire item, the damage, the entire package and a picture of the shipping label. Send these photos to us by email and we will solve the problem without delay.
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