Conflict situaties
Cookies
To better assist you and provide a personalized experience, we use cookies. In addition to the necessary cookies that keep the site running, we also use analytical cookies to improve the site experience. We also use cookies to show personalized ads and content on our website and beyond. Want to know more? Read our cookie policy here. Do you want to use the site as intended? Then we ask you to give us permission for this. You can also refuse them. We will then only enable the essential and analytical cookies for you. You can always adjust your choice via the cookie settings.
AcceptIllustration by Andreas Magnusson
Current delivery times
What are the delivery times?
At Art Heroes we do not mass produce or keep stock, but make to order. Your artwork is made with passion by experienced craftsmen and is on average ready for shipment in 7 business days. Details on the exact delivery date will be sent after placement of the order. Depending on the shipping country the following delivery times apply:
Delivery time per shipping country |
||
Netherlands |
+ 1 business day |
|
Belgium, Luxembourg, France, Germany | + 2 business days |
|
Austria, Switzerland, Liechtenstein, Poland | + 3 business days |
|
Estonia, Italy, Latvia, Lithuania, Norway, | + 4 business days |
|
Denmark | + 5 business days |
|
Finland | + 6 business days |
Is your order a gift for someone? We can create you a gift voucher that displays the artwork(s) you ordered, so you have something to give while the artwork is being printed. Just send us an e-mail and we’ll take care of it.
How will the package be sent?
We work with several carriers, mainly UPS and DHL (Depending on the country where it is delivered, this may vary). Couriers can also be used for large or fragile packages.
Canvas are securely packed in plastic bubble wrap and cardboard. Wallpaper and posters are sent in sturdy tubes.
A courier collects the package from us and takes the package to a depot where it usually stays overnight. The day after it is collected and delivered to your home or office. We work with courier services that specialise in handling fragile parcels.
Not at home? Then the delivery driver will leave a note and an appointment can be made to schedule a new delivery.
Unfortunately, there remains a chance that something can happen during a shipment. In the unlikely event that your parcel has been damaged during transit, please take a picture of the entire item, the damage, the entire package and a picture of the shipping label. Send these photos to us by email and we will solve the problem without delay.
I want to express my order. Is this possible?
We’re always ready to work with you and will try to help. Let us know what your exact wishes are, and we will get back to you!
What are the delivery times?
At Art Heroes we do not mass produce or keep stock, but make to order. Your artwork is made with passion by experienced craftsmen and is on average ready for shipment in 7 business days. Details on the exact delivery date will be sent after placement of the order. Depending on the shipping country the following delivery times apply:
Delivery time per shipping country |
||
Netherlands |
+ 1 business day |
|
Belgium, Luxembourg, France, Germany | + 2 business days |
|
Austria, Switzerland, Liechtenstein, Poland | + 3 business days |
|
Estonia, Italy, Latvia, Lithuania, Norway, | + 4 business days |
|
Denmark | + 5 business days |
|
Finland | + 6 business days |
Is your order a gift for someone? We can create you a gift voucher that displays the artwork(s) you ordered, so you have something to give while the artwork is being printed. Just send us an e-mail and we’ll take care of it.
How will the package be sent?
We work with several carriers, mainly UPS and DHL (Depending on the country where it is delivered, this may vary). Couriers can also be used for large or fragile packages.
Canvas are securely packed in plastic bubble wrap and cardboard. Wallpaper and posters are sent in sturdy tubes.
A courier collects the package from us and takes the package to a depot where it usually stays overnight. The day after it is collected and delivered to your home or office. We work with courier services that specialise in handling fragile parcels.
Not at home? Then the delivery driver will leave a note and an appointment can be made to schedule a new delivery.
Unfortunately, there remains a chance that something can happen during a shipment. In the unlikely event that your parcel has been damaged during transit, please take a picture of the entire item, the damage, the entire package and a picture of the shipping label. Send these photos to us by email and we will solve the problem without delay.
I want to express my order. Is this possible?
We’re always ready to work with you and will try to help. Let us know what your exact wishes are, and we will get back to you!
Have another question? Our customer service team is waiting for you!
Is it a gift?
Give a gift voucher! You choose the value yourself and we will send a beautiful voucher to you.