Clear and effective communication regarding orders and options.
positive
5 / 5
This was my second order and, just like the first one, everything went perfectly. Great quality, colours match the online shop exactly, perfect workmanship and packaging, and fast…
5 / 5
I highly recommend Werkaandemuur to everyone!
I have ordered a lot from online companies, but Werkaandemuur beats them all when it comes to service! The product was not what I wanted, and it was resolved quickly and free of charge! I received…
5 / 5
Wall panel passed
We received technical advice for a 100x150 wall panel with sound-absorbing properties. So now we have better acoustics and an attractive image on the wall.
5 / 5
A truly excellent company! Initially, the artwork I ordered did not turn out as I had expected, and I was very disappointed. Over the following weeks, they took the time to send me various proofs in…
4.5 / 5
Very satisfied
materials used and the finish of the product. We also have no complaints about the service. Because one profile was damaged during transport (it was well packaged), this was dealt with…
5 / 5
Excellent quality and customer service
Due to a packaging mishap, part of our frame was damaged. This was resolved in no time. We are very pleased with the quality of the fabric and the colourfulness of the artwork.
5 / 5
Delivery was prompt and completely satisfactory.
5 / 5
Very satisfied with quality.
First ordered two pieces and immediately after receiving them, ordered three more. They are all beautifully finished.
4.5 / 5
We are very satisfied with Art Heroes! Ordering was easy, adjustments to the image format were made in consultation with us, and questions sent by email were answered very quickly. And, not…
5 / 5
Superb quality. Wide selection. Reliable.
5 / 5
The stated delivery time of one week was spot on, but it was a shame that the delivery date and time were not communicated. The Canvas prints with images fully meet our expectations and we are very…
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At Art Heroes we do not mass produce or keep stock, but make to order. Your artwork is made with passion by experienced craftsmen and is on average ready for shipmentin 7 business days. Details on the exact delivery date will be sent after placement of the order. Depending on the shipping country the following delivery times apply:
Delivery time per shipping country
Netherlands
+ 1 business day
Belgium, Luxembourg, France, Germany
+ 2 business days
Austria, Switzerland, Liechtenstein, Poland
+ 3 business days
Estonia, Italy, Latvia, Lithuania, Norway, Portugal, Spain, Sweden
+ 4 business days
Denmark
+ 5 business days
Finland
+ 6 business days
Is your order a gift for someone? We can create you a gift voucher that displays the artwork(s) you ordered, so you have something to give while the artwork is being printed. Just send us an e-mail and we’ll take care of it.
We work with several carriers, mainly UPS and DHL (Depending on the country where it is delivered, this may vary). Couriers can also be used for large or fragile packages.
Canvas are securely packed in plastic bubble wrap and cardboard. Wallpaper and posters are sent in sturdy tubes.
A courier collects the package from us and takes the package to a depot where it usually stays overnight. The day after it is collected and delivered to your home or office. We work with courier services that specialise in handling fragile parcels.
Not at home? Then the delivery driver will leave a note and an appointment can be made to schedule a new delivery.
Unfortunately, there remains a chance that something can happen during a shipment. In the unlikely event that your parcel has been damaged during transit, please take a picture of the entire item, the damage, the entire package and a picture of the shipping label. Send these photos to us by email and we will solve the problem without delay.
At Art Heroes we do not mass produce or keep stock, but make to order. Your artwork is made with passion by experienced craftsmen and is on average ready for shipmentin 7 business days. Details on the exact delivery date will be sent after placement of the order. Depending on the shipping country the following delivery times apply:
Delivery time per shipping country
Netherlands
+ 1 business day
Belgium, Luxembourg, France, Germany
+ 2 business days
Austria, Switzerland, Liechtenstein, Poland
+ 3 business days
Estonia, Italy, Latvia, Lithuania, Norway, Portugal, Spain, Sweden
+ 4 business days
Denmark
+ 5 business days
Finland
+ 6 business days
Is your order a gift for someone? We can create you a gift voucher that displays the artwork(s) you ordered, so you have something to give while the artwork is being printed. Just send us an e-mail and we’ll take care of it.
We work with several carriers, mainly UPS and DHL (Depending on the country where it is delivered, this may vary). Couriers can also be used for large or fragile packages.
Canvas are securely packed in plastic bubble wrap and cardboard. Wallpaper and posters are sent in sturdy tubes.
A courier collects the package from us and takes the package to a depot where it usually stays overnight. The day after it is collected and delivered to your home or office. We work with courier services that specialise in handling fragile parcels.
Not at home? Then the delivery driver will leave a note and an appointment can be made to schedule a new delivery.
Unfortunately, there remains a chance that something can happen during a shipment. In the unlikely event that your parcel has been damaged during transit, please take a picture of the entire item, the damage, the entire package and a picture of the shipping label. Send these photos to us by email and we will solve the problem without delay.
You can easily find your favourite artworks by clicking on the heart icon at the top of the website.
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