Ursula Reins

What are the delivery times?

At Art Heroes we do not mass produce or keep stock, but make to order. Your artwork is made with passion by experienced craftsmen and is on average ready for shipment in 7 business days. Details on the exact delivery date will be sent after placement of the order. Depending on the shipping country the following delivery times apply:

Delivery time per shipping country
Netherlands		+ 1 business day
Belgium, Luxembourg, France, Germany		+ 2 business days
Austria, Switzerland, Liechtenstein, Poland		+ 3 business days
Estonia, Italy, Latvia, Lithuania, Norway, Portugal, Spain, Sweden		+ 4 business days
Denmark		+ 5 business days
Finland		+ 6 business days

Is your order a gift for someone? We can create you a gift voucher that displays the artwork(s) you ordered, so you have something to give while the artwork is being printed. Just send us an e-mail and we’ll take care of it.

How will the package be sent?

We work with several carriers, mainly UPS and DHL (Depending on the country where it is delivered, this may vary). Couriers can also be used for large or fragile packages.

Canvas are securely packed in plastic bubble wrap and cardboard. Wallpaper and posters are sent in sturdy tubes.

A courier collects the package from us and takes the package to a depot where it usually stays overnight. The day after it is collected and delivered to your home or office. We work with courier services that specialise in handling fragile parcels.

Not at home? Then the delivery driver will leave a note and an appointment can be made to schedule a new delivery.

Unfortunately, there remains a chance that something can happen during a shipment. In the unlikely event that your parcel has been damaged during transit, please take a picture of the entire item, the damage, the entire package and a picture of the shipping label. Send these photos to us by email and we will solve the problem without delay.

I want to express my order. Is this possible?

We’re always ready to work with you and will try to help. Let us know what your exact wishes are, and we will get back to you!

What are the delivery times?

Delivery time per shipping country
Netherlands		+ 1 business day
Belgium, Luxembourg, France, Germany		+ 2 business days
Austria, Switzerland, Liechtenstein, Poland		+ 3 business days
Estonia, Italy, Latvia, Lithuania, Norway, Portugal, Spain, Sweden		+ 4 business days
Denmark		+ 5 business days
Finland		+ 6 business days

How will the package be sent?

We work with several carriers, mainly UPS and DHL (Depending on the country where it is delivered, this may vary). Couriers can also be used for large or fragile packages.

Canvas are securely packed in plastic bubble wrap and cardboard. Wallpaper and posters are sent in sturdy tubes.

Not at home? Then the delivery driver will leave a note and an appointment can be made to schedule a new delivery.

I want to express my order. Is this possible?

We’re always ready to work with you and will try to help. Let us know what your exact wishes are, and we will get back to you!

Customer reviews

5 / 5

Very pleasant contact, everything went smoothly.

4 / 5

Beautiful picture, fast delivery, good value for money

Everything was excellent... Packaging process was top notch...

The picture fully meets my expectations. I also appreciated the regular updates on the status of the production and delivery of my picture.

Crystal clear photo. Very easy to assemble. Simply clever.

So many beautiful works, difficult to make a choice. The product was delivered quickly with a good description. Everything met our expectations.

Beautiful print with great colours. The picture looks just as great as in the photos in the shop. I can recommend it.

4.5 / 5

Beautiful execution The product was perfectly fine from start to finish.

Great result, excellent finish! We now have two 'Art Heroes' hanging and are very pleased with the result. Although they are fairly large objects, they do not deviate from the images (and what we expect in terms of quality).

Excellent quality. I had previously purchased a canvas from werkaandemuur and was very pleased with it. This time was no different; the two paintings arrived neatly packaged. And they are beautiful once again. Because…

Everything went well.

Good print quality. Great packaging and fast delivery!

No results, unfortunately

Customer reviews